Terms & Conditions

1. Acceptance of Terms

By accessing or using the services provided by Champs Group ("we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to all of these terms, do not use our services.

2. Services Description

Champs Group provides business solutions including but not limited to VoIP & Unified Communications, Managed IT Services, Cybersecurity Solutions, Enterprise Networking, High-Speed Broadband, and Cloud Solutions. All services are subject to these Terms and Conditions.

3. Account Registration

To access certain services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4. Payment Terms

• All services are billed in advance on a monthly or annual basis as specified in your service agreement.
• Payment is due upon receipt of invoice. Late payments may result in service suspension or termination.
• Prices are subject to change with 30 days' notice to existing customers.

5. Service Level Agreement

Specific service level agreements (SLAs) will be provided for each service. In the event of service downtime beyond agreed thresholds, credits may be applied as specified in the relevant SLA.

6. Intellectual Property

All content included on our website and within our services, such as text, graphics, logos, images, and software, is the property of Champs Group and protected by copyright and intellectual property laws.

7. Termination

• You may terminate services by providing 30 days' written notice.
• We reserve the right to terminate services immediately for violation of these terms or non-payment.
• Upon termination, all outstanding fees become immediately due.

8. Limitation of Liability

To the maximum extent permitted by law, Champs Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Champs Group (Pty) Ltd
Email: info@champsafrica.com
Phone: 021 879 3035